Question 1

What does a buyers agency actually do?

Accepted Answer

We represent the buyer (you), not the seller. Our job is to find, evaluate, and negotiate the right property on your behalf — bringing strategy, data, and process to a decision that's usually emotional and expensive.

Question 2

How is Ovi different from a real estate agent?

Accepted Answer

Real estate agents work for the vendor and are paid to get the highest price for the seller. We work exclusively for buyers and are paid to do the opposite — protect your interests and secure the best terms.

Question 3

Do you operate Australia-wide?

Accepted Answer

Yes. Our research and agent network span every capital city and major regional market in Australia. Where it makes sense, we attend inspections in person; where it doesn't, we coordinate trusted on-the-ground inspectors.

Question 4

What's the engagement process?

Accepted Answer

It starts with a free consultation. If we're aligned, we issue a written engagement, conduct strategy and search, run due diligence on a shortlist, and negotiate the purchase through to settlement.

Question 5

How long does it take to find a property?

Accepted Answer

Typical engagements run 6–12 weeks from brief to contract, though urgent timelines and patient mandates both happen. Quality matches always come before speed.

Question 6

Do you work with first-home buyers?

Accepted Answer

Absolutely. First-home buyers often benefit the most from independent guidance — both to avoid expensive mistakes and to set up a strong long-term position.

Question 7

Can you help with SMSF purchases?

Accepted Answer

Yes. We work alongside your accountant, financial planner, and broker to source compliant, well-structured investments inside your SMSF.

Question 8

How are your fees structured?

Accepted Answer

We offer fixed-fee engagements scoped to the property and service level. You'll always know what you're paying — no commissions from vendors, no kickbacks.

Straight answers to the questions buyers ask most.